Frequently asked questions

You don’t need to have everything figured out before starting coaching. We can explore what’s important to you, what might need to change, and what possible directions you’d like to consider. Gaining clarity can be a coaching goal in itself.

You don’t need to be ready to make a career change to benefit from coaching. We can explore what’s behind your dissatisfaction, consider different perspectives, and gain clarity about what you want.

However, it’s helpful to have a sense of what you’d like to gain from coaching, whether that’s understanding your priorities, exploring your options, or making a more informed decision about your future. You decide whether, when, and how to take action.

Coaching involves both reflection and action. Through our conversations, you’ll have space to examine your thinking, explore different perspectives, and gain new insights. We can then consider how to translate those insights into practical next steps.

On the other hand, not every session needs to result in a concrete action. Sometimes gaining clarity or reaching a decision is meaningful progress in itself.

Yes. Coaching can provide space to explore decisions, priorities and different approaches. My role is to help you think through these questions and make informed decisions, rather than provide business consulting or specialist advice. You remain responsible for your own decisions, actions, and their outcomes.

Absolutely. Professional transitions often involve more than practical decisions. Topics like changes in identity, confidence, priorities, and our relationship with work can be important parts of the experience. Coaching provides space to explore these challenges, develop new perspectives, and consider how you’d like to move forward.

Yes. Coaching can help you explore the challenges of stepping into or developing within a leadership role, from managing relationships and competing priorities to developing your leadership identity and approach.

These approaches can overlap, but they serve different purposes. Mentors typically share their experience and guidance, while consultants provide expertise and recommendations. Career counselling may include assessments and vocational guidance. Coaching is a collaborative thinking partnership that helps you explore your situation, discover new perspectives, and make your own decisions.

My role is to help you think through challenges, explore options, and decide on your next steps, rather than tell you what to do. I may share perspectives or offer challenges and experiments for you to consider trying out. You remain in charge of your decisions and whether to take my suggestions into account. You can read more about coaching and its benefits here.

I don’t provide services such as CV reviews, job placement assistance, introductions to employers, or research on your behalf. If these activities are relevant to your goals, we can explore how you’d like to approach them, but you’ll be responsible for carrying them out or seeking specialist support.

Mentoring, consulting, and therapy are not part of my coaching services. I’m not a qualified mental health practitioner, and coaching is not a substitute for professional mental health care.

I bring over a decade of experience in strategy, operations, and leadership, including roles at Uber, EY, and Accenture. I’ve worked across different countries, cultures, and organisations, led teams of various sizes and functions, navigated professional transitions myself, and started my own business.

My career has included successes, setbacks, difficult decisions, and valuable lessons about what works, what doesn’t, and what I would approach differently today.

These experiences help me relate to the professional challenges my clients face with both empathy and perspective. However, my role isn’t to apply my solutions to your circumstances. It’s to help you examine your own thinking, explore different approaches, and discover what works for you.

I’ve completed an ICF-accredited coach education program, which included over 60 hours of training, more than 10 hours of mentor coaching, several rounds of feedback on recorded coaching sessions, and a final practical assessment.

The International Coaching Federation (ICF) is a globally recognised professional coaching organisation. Its accreditation means that the training program meets established standards for coach education, including coaching competencies, ethics, and practical coaching skills.

Beyond my formal training, I’ve conducted over 100 hours of coaching with clients from diverse professional and cultural backgrounds, navigating different types of professional transitions.

Absolutely. Successful coaching doesn’t necessarily mean making a major change. It might mean gaining clarity, understanding your priorities, or making a conscious decision to stay where you are. What matters is whether you’ve made meaningful progress towards the outcomes that are important to you.

At the beginning of our partnership, we’ll explore what meaningful progress would look like for you. This might involve greater clarity, more confidence in your decisions, changes in behaviour, or progress towards a concrete goal. We’ll revisit these markers throughout our work together, adjusting them as your needs evolve.

What you gain from coaching depends on your goals, circumstances, and what you choose to work on. This could include greater clarity about your direction, more confidence in your decisions, or progress towards a meaningful change.

We’ll define what you want to achieve together and regularly reflect on your progress. Coaching doesn’t guarantee a particular outcome, but it provides a structured partnership to support you in moving forward.

One of the benefits of coaching is the accountability that comes from sharing your goals and commitments with someone else. Taking time to intentionally define what you want to achieve, identify steps towards your goals, and know that you’ll revisit your progress in a future session can help you stay focused and motivated.

You’ll choose the actions you want to commit to, and we’ll reflect on what went well, what didn’t go as planned, and what you learned along the way. If you haven’t followed through on something, we’ll explore what got in the way, what you might want to approach differently, and how to move forward.

Yes. Coaching is tailored to your needs, and those needs may change over time. You decide on the overall goals of our coaching partnership, as well as the topics you’d like to focus on in each session. You’re always welcome to bring new challenges or questions to explore, and we’ll regularly check whether our goals and direction are still relevant and make adjustments together as needed.

What happens between sessions depends on what you’re working towards. You might choose to take a specific action or spend time reflecting on an insight from our conversation. There are no standard assignments everyone has to complete. We’ll agree on what, if anything, would be useful for you between sessions.

We typically meet weekly or every other week at the beginning of a coaching partnership, allowing time to build momentum. As the work progresses, sessions may become less frequent, often every three to four weeks. We’ll agree on a rhythm that suits your needs and adjust it together when appropriate.

I understand that plans and circumstances can change. If you need to cancel or reschedule a session, please let me know as soon as possible, and at least 24 hours in advance. This helps me manage my schedule and prepare for our sessions. Please keep in mind that alternative time slots may not always be immediately available.

I also encourage clients to maintain their agreed session schedule whenever possible. Having a regular commitment to coaching can help build momentum and accountability, and knowing that your next session is approaching can provide additional motivation to reflect and take action between sessions.

If you need a longer break, please get in touch so we can discuss your options. The specific cancellation and rescheduling conditions are outlined in the coaching agreement.

Coaching sessions take place online unless otherwise agreed.

My primary coaching language is English. I also speak Finnish and Japanese. If you’re interested in coaching in either of these languages, please let me know so we can discuss the possibilities.

You’re welcome to begin with a single session before deciding whether you want to invest in a longer coaching partnership.

We’ll discuss this during our discovery call. I’ll learn more about your goals, circumstances, and how you’d like to approach them, and we’ll explore which option might be most suitable for you. Ultimately, you decide whether you’d like to invest in a coaching package and which option feels right for you.

Once we’ve agreed to proceed with coaching after our discovery call, I’ll share the payment details and terms. You’ll be asked to complete the payment before our first coaching session.

For corporate coaching arrangements, payment terms are agreed separately.

Yes. If your employer offers a coaching or professional development budget, there are several ways to arrange this.

You may be able to purchase coaching yourself and request reimbursement. If you’re considering this option, please check your employer’s reimbursement policy and any documentation requirements before purchasing.

Alternatively, we can discuss arrangements for your employer to pay directly.

For coaching partnerships contracted directly with an organisation, separate corporate packages and arrangements apply. Please contact me to discuss your needs.

You’re always free to end our coaching partnership if you feel it no longer meets your needs. The conditions concerning unused sessions and any potential refunds are outlined in the coaching terms, which you’ll receive before making a purchase.

The validity period and any conditions concerning extensions are outlined in the coaching terms, which you’ll receive before making a purchase.

Yes. I follow the International Coaching Federation (ICF) Code of Ethics, which includes strict standards for confidentiality.

What you share during our coaching sessions remains confidential, except in certain circumstances, such as when disclosure is required by law, there is a serious risk of harm, or you’ve explicitly agreed to share information. We’ll clarify these boundaries before our coaching partnership begins.

I keep brief handwritten notes for my own reference, helping me remember important details such as your coaching goals, session outcomes, and other information relevant to supporting our work together.

I don’t provide session summaries or shareable coaching notes as part of my service. Instead, I encourage you to take your own notes about what feels important to you, including insights, decisions, and any actions you’ve chosen to take.

I don’t use AI note-taking tools or create session transcripts or recordings. I also ask clients not to record or transcribe our sessions, including through AI tools, unless we’ve explicitly agreed to do so in advance and clarified how any recordings or transcripts would be used and handled.

Our coaching conversations remain confidential regardless of who pays for them.

For employer-sponsored coaching, we’ll agree in advance on what information, if any, may be shared with your employer, with whom, and for what purpose. You’ll be involved in establishing these boundaries before our coaching partnership begins.